Reference sources
How CareConnect reviews source information
CareConnect uses public and community reference sources as inputs for manual review. A reference source helps guide curation; it is not presented as an endorsement, sponsorship, or partnership. Provider-confirmed records are labeled separately when that confirmation is documented.
The source model
Source review keeps the directory grounded while preserving the boundary between public references, manual curation, and provider confirmation.
Public and community references help identify services and cross-check details.
Listings are reviewed before they appear as verified services.
Provider confirmations are labeled separately when documented.
Current reference set
Sources used to support review
These organizations and directories help orient the review process. CareConnect still checks listing details before presenting services in the directory.
211 Ontario
Directory reference
Province-wide social-service directory reference used to compare categories, intake language, and public contact details.
City of Kingston
Municipal reference
Municipal program and public-service reference used to orient Kingston records while expansion references are reviewed separately.
United Way KFL&A
Community reference
Regional community-sector reference used to understand local organizations and support ecosystems.
Kingston Community Health Centres
Health reference
Local health and community-services reference used to contextualize clinic and community program information.
Review workflow
How references become verified listings
A source can point the review team in the right direction, but it does not automatically become a listing. CareConnect keeps the review steps explicit so users can understand what verified means.
Start with public references
Known directories, municipal pages, and community sources help identify records that may belong in the directory.
Check the listing by hand
Details are reviewed for scope, eligibility, contact paths, and safety boundaries before a service is presented as verified.
Revisit active listings
Corrections, source changes, and stale information are fed back into periodic review so the directory can stay useful.
Suggest a service or source
Are you a service provider or community organization? Send us a correction, source, or service suggestion for review.